Technical writing

Whether your needs lie in technical documentation or in technical marcom, you don't just need texts, diagrams, and interactive media, but documents that allow your customers to use your product as quickly as possible, and as they do this, realize your product's superiority over those of your competitors.

You can achieve this objective through the following Open Globe services:

Technical marcom

Case studies, white papers, technical overviews, data sheets, and tutorials that differentiate your product from those of your competitors.

Technical writing

User guides, system administrator guides, developer guides, reference manuals Media: online help systems such as Microsoft html Help, WebHelp, WebWorks Pro, documents generated from XML sources, FrameMaker documents published in pdf or PostScript.

Templates for your documents

Are you looking for Microsoft Word or FrameMaker templates? We can design all your templates whether for publication as PDF or HTML documents.

Why use a single supplier?

By using Open Globe as a single technical document supplier, you are sure that your readers will receive the same message, the one that you want to send them. A single partner can successfully carry out a documentation project by virtue of his analysis and planning. His overview of the project makes it possible to use every text and diagram as much as possible in all the document types that you need: user guides, white papers, case studies …

Specifically, we propose:

1. Evolution to powerful modern media, analysis of the documentation production cycle, writing guided by the principles of information mapping.

2. Total mastery of the documentation production cycle We bring technical documentation into the software life cycle defined by the ISO 12207 standard. In other words, your documentation source files are managed by the same versioning system as your code, and are clearly linked to a specific version - major or minor - of your product.

3. Mastery of tools such as RoboHelp, Quadralay WebWorks Pro, Quadralay WebWorks Publisher WordHelp, FrameMaker, Microsoft Word, OpenOffice.

To find out more about how Open Globe can promote your image through your technical documentation and your technical marcom documents, contact us using the form on the Contact page.